Turnaround & Stabilization

Northvolt MES
Traceability

How I stabilized a crashing customer data-sharing API during a Level 1 escalation, then reframed MES traceability as a data product.

Inside this case study

  • Level 1 escalation — Director-level visibility, 7-8 figure revenue at risk
  • Fishbone diagnosis across People, Process, Systems, and Data
  • From stabilization to strategic vision — traceability as a Data Product
  • The quote that reframed the entire engagement

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