Turnaround & StabilizationNorthvolt MES
Northvolt MES
Traceability
How I stabilized a crashing customer data-sharing API during a Level 1 escalation, then reframed MES traceability as a data product.
Inside this case study
- Level 1 escalation — Director-level visibility, 7-8 figure revenue at risk
- Fishbone diagnosis across People, Process, Systems, and Data
- From stabilization to strategic vision — traceability as a Data Product
- The quote that reframed the entire engagement